A TRANSPARENT CUSTOMER JOURNEY

How Project2Reality works

Project2Reality is an online UK home-improvement planning and visualisation service. You provide the photographs, project information and working budget; the service turns that information into the level of design and planning support included in your chosen package.

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THE PROCESS

From your idea to a clearer next step

01 — CHOOSE

Select the right level of support

Choose from Room Refresh, Room Design, Project Plan or the Quote-Ready Project Pack. Each package has a defined scope so you can see what is and is not included before purchasing.

02 — PROVIDE

Send your project information

After payment you return to a secure Project Information form. You provide the photographs, approximate measurements, priorities, preferences and other information relevant to the package you bought.

03 — DEVELOP

We turn the brief into a visual direction

Your information is used to develop an illustrative visual concept and the design guidance included in your package. The concept helps you explore the proposed direction before committing to products or work.

04 — PLAN

Add planning support where included

Higher-tier packages add project scope, sequence and indicative budget guidance. The £349 Quote-Ready Project Pack also adds local professional research and tools for requesting and comparing quotations.

05 — REVIEW

Receive your initial concept pack

The initial pack is usually delivered within 24–48 hours once all required information is available. Depending on project complexity and the completeness of the information supplied, delivery may take up to seven calendar days.

06 — REFINE

One structured revision is included

Every package includes one revision within the original brief. Send one consolidated list of reasonable changes and the revised pack will normally be returned within 24–48 hours.

PACKAGE BOUNDARIES

What changes as you move through the packages

PackageBest suited toCore level of support
Room Refresh — £29Refreshing one existing room without changing its layoutOne refreshed visual direction with wall, flooring and simple coordinating-finish guidance.
Room Design — £69Developing the room design further before buyingMore developed visual/design direction, colours, finishes, lighting and product/material direction.
Project Plan — £179Understanding how the design becomes a realistic projectDeveloped design plus project scope/sequence, indicative budget, cost-control guidance and next steps.
Quote-Ready Project Pack — £349Preparing to approach professionals with a consistent briefEverything in Project Plan plus local professional research, trade questions and quotation-preparation/comparison tools.
TRANSPARENCY

What the information means — and what it does not

Visual concepts are illustrative. They show a proposed design direction and should not be treated as photographs of completed work, measured drawings or construction documents.

Budgets are indicative. They are planning allowances based on the information available. Final prices must come from suppliers and tradespeople who have assessed the actual project.

Professional research is research, not an appointment. The £349 package can identify potential local professionals from public information. Customers should independently check suitability, availability, insurance and qualifications before appointment.

Project2Reality does not replace regulated professional advice. Where required, use architects, structural engineers, surveyors, building control professionals and appropriately qualified tradespeople.

TRUST & SECURITY

A straightforward online service

Project2Reality uses Stripe-hosted checkout for payments. After a successful payment, the secure Project Information workflow is used to collect the project brief and permitted photographs/files for the purchased package. Full card details are handled by Stripe rather than collected directly by Project2Reality.

The service is designed around clear package boundaries, transparent limitations and controlled customer information handling. For privacy, cancellation and contractual information, use the policies linked from the main website.

Questions before purchasing can be sent to hello@project2reality.co.uk.

KEEP PLANNING

Useful next pages

Choose the level of support that fits your project.

Start with the package scope, then provide your project information securely after payment.

View Project2Reality packages